Catastrophe Response

Nothing is more important than getting help to customers after a disaster, so we’re dedicated to finding quicker, more effective ways to respond.

READY AT A MOMENT’S NOTICE

When there’s a large-scale disaster, hundreds of full-time members of our catastrophe response team are ready to join with our agents to help. Since they’re located throughout the U.S., they’re close by no matter where they’re needed.

Bringing Real Support To The Scene

We don't make customers come to us when they've been through a catastrophe. We bring our mobile claims centers to them—with the technology and resources needed to help families start rebuilding their lives right away.

Mobile claims centers (MCCs) are motorhomes custom-built for disaster response.

Catastrophe Response
Catastrophe Response
Catastrophe Response
Catastrophe Response
Catastrophe Response
Catastrophe Response
Catastrophe Response
Catastrophe Response

GETTING HELP TO CUSTOMERS FASTER

To reach people caught in severely damaged areas blocked by branches and debris, we developed smaller catastrophe response vehicles. So, as soon as local authorities give the OK, we can start finding our customers and filing claims.